Frequently Asked Questions

  • Worried about excessive wear and tear?

    For units we lease, CNHA conducts monthly inspections and works to remove destructive occupants as quickly as possible.

    We also provide Host Damage Coverage for excessive wear and tear to all units in the program. Terms and conditions apply.

  • What if the tenant won't move out at the end of the lease?

    CNHA will honor all agreements with participating unit owners and ensure that occupants transition to their next housing solution in a timely manner.

More FAQs

  • Can my property management company continue to manage the property during the rental?

    Yes. If you want to do this, it will be reflected in our lease agreement. We will inform tenants of the arrangement.

  • Will the owner have to pay GET tax on my rental income?

    Yes, rental income is subject to Hawaii's GET tax. This lease agreement provides for a single all-inclusive monthly payment from CNHA, and does not include a separate charge to pass on GET tax

  • Who pays for utilities?

    This can be specified in the lease agreement. It is fine to pass utility costs on to the tenant.

  • What happens if a tenant moves out before the lease is up?

    CNHA is the tenant. If our subtenant moves out, we reserve the right to place a new subtenant in the property. As an incentive to fill vacancies, CNHA’s monthly payment to you will remain constant regardless of any vacancies.

  • Can the tenant be evicted for breaking AOAO rules?

    AOAO rules and disciplinary procedures will apply to CNHA subtenant, as they would to any other AOAO resident. Accordingly, CNHA subtenants may be evicted for breaking AOAO rules, but this must be done in accordance with both AOAO rules and Hawaii State Law.

  • How does the Host Damage Coverage work?

    If subtenants do not pay for the damage caused to your home and belongings, Host Damage Coverage is in place to help reimburse costs up to $20K USD. Host Damage Coverage does not cover:

    • Damage from normal wear and tear

    • Loss of currency

    • Loss due to acts of nature (like earthquakes and hurricanes)

    • Injury or property damage to guests or others

    • Other exclusions apply

    Disclaimer: Host damage protection is not an insurance policy.

    Like any kind of protection program, it has terms, conditions, and exclusions.

  • What if the owner needs to sell the property during the lease period due to unforseen circumstances?

    In most instances, a seller of Hawaii real property must disclose, among other things, all leases encumbering the property. The potential buyer then has the option to terminate the transaction, or purchase the property and assume the Seller's rights and obligations under any lease(s).

    However, in limited circumstances, a seller may terminate any lease(s) on the basis of the sale.

    Property owners are strongly encouraged to consult with a duly licensed professional for advice suitable to their unique circumstances.

Want to help but still have concerns?

Contact us at kakoohousing@hawaiiancouncil.org